HR and Management: The Unsung Heroes of Substance Use Disorder Awareness

David Mahler • August 4, 2024

Substance use disorder (SUD) is a complex health condition that affects individuals from all walks of life. The workplace, once considered a sanctuary from personal struggles, is increasingly becoming a battleground for those grappling with addiction. This makes it imperative for HR and management to be equipped with the knowledge and skills to address this issue effectively.

The Impact of Substance Use Disorder on the Workplace

Substance use disorder can have a devastating impact on individuals, their families, and the organizations they work for. Employees struggling with addiction often experience decreased productivity, increased absenteeism, and difficulty concentrating. Moreover, the risk of accidents and injuries rises significantly when substance use is involved. The financial implications for businesses can be substantial, including costs related to healthcare, workers’ compensation, and lost productivity.

Beyond the tangible costs, substance use disorder also takes a toll on workplace morale and culture. A supportive and understanding environment can be instrumental in helping employees overcome addiction, while a stigmatizing atmosphere can drive individuals further into isolation.

The Role of HR and Management

HR and management play a crucial role in creating a workplace culture that supports employees struggling with substance use disorder. By undergoing training in substance use disorder awareness, HR professionals and managers can develop the skills to:

  • Identify potential signs of substance use disorder: Understanding the behavioral, physical, and performance-related indicators of substance use is essential for early intervention.
  • Implement effective policies and procedures: Developing clear and compassionate policies regarding substance use disorder can help to protect both the employee and the organization.
  • Provide access to resources: Connecting employees with appropriate treatment and support services is crucial for recovery.
  • Promote a culture of open communication: Creating a workplace where employees feel comfortable discussing their challenges is vital for fostering trust and support.
  • Reduce stigma: Challenging stereotypes and misconceptions about substance use disorder can create a more inclusive and supportive environment.
  • Manage performance issues: Addressing performance concerns related to substance use requires a delicate balance between accountability and compassion.

Benefits of Substance Use Disorder Awareness Training

Investing in substance use disorder awareness training for HR and management offers numerous benefits:

  • Improved employee well-being: A supportive workplace can significantly enhance employee morale, job satisfaction, and overall well-being.
  • Increased productivity: By addressing substance use issues early on, organizations can prevent productivity losses and reduce absenteeism.
  • Reduced costs: Early intervention and effective treatment can lead to significant cost savings for the organization.
  • Enhanced employer reputation: A company that prioritizes employee health and well-being is more likely to attract and retain top talent.
  • Compliance with legal requirements: Many organizations are subject to specific regulations regarding substance use disorder, and training can help ensure compliance.

By equipping HR and management with the knowledge and tools to address substance use disorder, organizations can create a healthier, more productive, and compassionate workplace. It is an investment in the well-being of employees and the overall success of the business.


By David Mahler December 23, 2025
The holidays can be a beautiful time of connection, reflection, and celebration — but for those in recovery, they can also bring heightened stress, emotional triggers, and unexpected challenges. Alcohol and substances are often woven into holiday traditions, social gatherings, and family dynamics, making this season especially difficult to navigate while staying sober. The good news is that staying sober through the holidays is absolutely possible with intention, preparation, and support. Protecting your recovery during this time isn’t selfish — it’s essential. The Power of Accountability One of the most important tools for getting through the holidays sober is having an accountability partner. This could be a trusted friend, sponsor, sober coach, or fellow person in recovery. Accountability creates connection and reminds you that you don’t have to face challenges alone. How a Sober Coach Can Help A sober coach can provide personalized support, help you anticipate triggers, and assist in creating realistic plans for navigating events, family gatherings, and emotional stressors. Plan Ahead — Don’t Wing It Planning ahead is one of the strongest defenses against relapse. Before attending any holiday event, ask yourself who will be there, how long you’ll stay, and what might trigger you. Always Have an Exit Strategy Give yourself permission to leave early. Staying sober is more important than staying polite. Skip Events If They’re Too Risky If a gathering feels unsafe or triggering, it’s okay to decline. Boundaries are acts of self-respect. Set Clear Boundaries You are allowed to say no. You are allowed to choose yourself. Know Your Triggers and Use Grounding Tools Use grounding techniques like the 5-4-3-2-1 sensory method and controlled breathing to calm your nervous system. Journal Through the Holidays Writing allows you to process emotions, release stress, and reflect on gratitude. Take Care of Your Body Get enough sleep, nourish yourself, and stay physically active — even short walks help. Stay Connected — Don’t Isolate Attend recovery meetings and reach out to your support network.  Protect Your Recovery Your recovery comes first. The holidays will pass, but your sobriety is worth protecting.
By David Mahler November 24, 2025
The holiday season has a way of magnifying everything—joy, stress, expectations, emotions, and memories. For people in recovery, this time of year can feel especially complicated. Between family gatherings, disrupted routines, emotional triggers, and environments where alcohol or old habits are present, it’s easy to feel unsteady. Whether someone has been sober for years or is only beginning to find their footing, support is essential. One of the strongest forms of support during this season is a recovery coach. A recovery coach isn’t just someone who cheers you on. They’re a partner in accountability, a guide through tricky emotional terrain, and a stable voice when everything around you feels loud or overwhelming. As we head into the holidays, here’s why having a recovery coach can make all the difference. Holiday Stress Hits Everyone—Including the “Experienced” in Recovery There’s a common assumption that the longer someone is sober, the easier the holidays become. And yes—time and practice do help. But recovery isn’t a linear experience, and stress doesn’t discriminate based on how many years someone has under their belt. For people with long-term sobriety, the holidays can bring nostalgia for “old times,” complacency, complicated family dynamics, and added responsibilities. A recovery coach helps ground and re-center someone who may not realize how much the season is taking out of them. For Those New to Sobriety, Everything Feels Amplified For someone new to recovery, the holidays can feel like being dropped into the deep end before you’ve learned to swim. A recovery coach acts as a lifeline—guiding someone through their first sober gatherings, helping get through the moments of fear, judgment, loneliness, and emotional overload. They help with boundary-setting, planning, and emotional support when everything feels new and overwhelming. Family and Relationship Dynamics Can Be Tricky Holidays and family can be both a blessing and a landmine. Common challenges include families who drink heavily, relatives who ask intrusive questions, emotional triggers, or pressure to “just have one.” A recovery coach helps prepare for these moments by identifying triggers, building communication plans, creating boundaries, and providing strategies to exit situations gracefully. Recovery Coaches Provide Structure When the Holidays Disrupt Routine Routine is one of the strongest anchors in recovery—but the holidays disrupt everything. A recovery coach helps rebuild or adjust routines, keep accountability, and provide grounding tools so the season feels manageable instead of chaotic. Most Importantly: You Don’t Have to Navigate the Season Alone Recovery thrives in connection. Isolation fuels relapse. A recovery coach is someone in your corner—celebrating wins, supporting tough moments, and helping you experience the holidays with authenticity and strength. Whether someone is decades into recovery or just starting out, the holiday season can be overwhelming. A recovery coach gives you the tools, support, and companionship to meet the season with confidence rather than fear.
By David Mahler October 26, 2025
Learn how a sober companion supports transitions after addiction treatment. Explore recovery guidance from Ground Zero Recovery Coaching.